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FAQ's

Frequently Asked Questions

How Does The Treat Bar Work?

When you come to Treat, you can choose one of our “Pick a Treat” options (our ready made flavors), OR you can choose to do a “Make a Treat”. If you want to “Make a Treat” then you are able to go ahead to our bar and choose your cupcake flavor, frosting flavor, and up to 3 toppings. We can either mix your toppings into your frosting for you, or serve you all three pieces separate so you can decorate your own cupcake! Make a Treats are available to enjoy in the café, or as a kit to-go!

Do you make any cupcakes that are gluten-free, dairy-free, or egg-free?

We make a line of cupcakes that are free of gluten, dairy, and eggs. These are made in the same kitchen as our other products, but using a separate workspace and different utensils.

Do your cupcake contain nuts?

While our basic vanilla and chocolate cupcakes and our buttercream frosting do not contain any nuts, we do have nuts in the kitchen and make cupcakes that contain peanuts and tree nuts. Ask your server if you have any questions about ingredients in specific cupcakes. We take caution to keep cupcakes with nuts away from those without, but in such a small workspace we cannot guarantee that any of our products are completely nut-free.

Do you do custom cupcakes?

We do custom cupcakes for any occasion. We have talented artists in store that can work with you to dream up the perfect design for your event.

How do I place a large order

If you are looking to place a custom order for a large event or a selection of our cupcakes in quantities over 10 dozen, please email i[email protected], and we will work with you to get you exactly what you want.

What can I order online? 

You can order any amount of cupcakes for pick up or delivery online. You will be able to choose anything from our Everyday and current Seasonal menu. If you are looking to order anything other than what is offered daily, including special flavors, custom orders, or large orders over 10 dozen, please e-mail [email protected] and we will work with you to get you exactly what you want.

Can you do a cupcake tower for my large event?

We do offer rental, delivery and set-up of cupcake towers for large events. Our catering department will work closely with you to envision the perfect display for your event whether it be a special birthday, shower, anniversary, bar/bat mitzvah, wedding, or any other important occasion.

Do you host Birthday Parties?

We offer cupcake decorating birthday parties for groups of 10. See our Parties page for more details.

I am buying cupcakes for an event the following day... what should I do with them overnight? 

For maximum freshness we recommend freezing cupcakes overnight before the day you wish to serve them. Take them out of the freezer at least 2 hours before serving to allow them to come to room temperature.

Do my cupcakes need to be refrigerated?

Treat cupcakes do not need to be refrigerated, nor do we recommend it. Our cupcakes are best served at room temperature and will be fine left out for about 3 days. If you want to save leftover cupcakes, they also freeze well. When taking them out of the freezer, we recommend giving them 2 hours to come to room temperature before enjoying.

Do you sell mini cupcakes?

We sell minis as a sampler pack of a dozen. The sampler contains 1 each of our Everyday and Seasonal flavors.

How many cupcake flavors do you offer daily?

We offer at least 12 flavors in our case daily. We have 9 Everyday Flavors and 3 Seasonal flavors. We also have gluten-free flavors, our Treat Others Well cupcake of the month, and anything else that we want to surprise you with!

Can you bring the make-a-treat bar to my home, office, or event? 

We have two options for making cupcakes at your place instead of ours. We offer make a treat “kits” that include 6 cupcakes, a tub of frosting, and 6 toppings of your choice. You can order as many kits as you need for your purposed. We are also able to cater large events and staff the make a treat bar at your venue. For more information on catering options, please email [email protected].

Can I bring in a large group? 

Yes! While our seating is first come, first serve, we welcome large groups to enjoy our café for their celebrations. Anyone in the group can choose to pick a treat or make a treat at our cupcake bar.

Do I need a reservation? 

You do not need to make a reservation. We are able to accommodate groups of any size coming in to make or pick cupcakes in our café.

Can I order Seasonal Menu items that are not currently offered?

We will try to accommodate your order but sometimes supplies are not available for special and seasonal items. We will help you to select other offerings that we are sure you will enjoy.